JBT General Privacy Policy

Last updated: January 1, 2020

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Your privacy is important to us. As such, John Bean Technologies and its affiliates (“JBT”) have created this Privacy Policy in compliance with applicable law and in order to demonstrate our firm commitment to privacy. This Privacy Policy describes the information JBT collects from and about you and our information sharing practices, including, but not limited to, the content, services, applications and related activities conducted through www.jbtc.com and the following related websites (collectively referred to as “Site”):

  • blog.jbtc.com 
  • www.autocodingsystems.com
  • www.ftnon.com
  • www.lektro.com
  • www.myjbtsystems.com
  • www.primeequipmentgroup.com
  • www.proseal.com
  • www.schroeder-maschinen.de
  • www.tippertie.com


THIS PRIVACY POLICY APPLIES TO ALL PERSONAL INFORMATION ABOUT YOU THAT WE COLLECT, HOLD, USE AND DISCLOSE, REGARDLESS OF THE WAY IN WHICH WE COLLECT IT (I.E. WHETHER THROUGH A SITE OR OTHERWISE).

When we refer to “we,” “us,” or “our,” we mean JBT or the specific division, subsidiary, or affiliate that operates a Site, provides its content, or processes information received through it, each as appropriate and applicable.  When we refer to “you” or “your,” we mean the person accessing this Site.  If the person accessing this Site does so on behalf of, or for the purposes of, another person, including a business or other organization, “you” or “your” also means that other person, including a business organization.  This Privacy Policy does not apply to employees. 


COLLECTION AND USE OF INFORMATION:

We collect the following categories and types of personal information:

  • Contact Information: your first and last name, age, street address, email address, phone number, demographic information (if you create an account with us); 
  • Other identifying information: IP address;
  • Geolocation data;
  • Internet or other electronic activity: your visits to and use of this Site, including browser type, domain names, referring website addresses, your browsing and click history, information about how you navigate within our Site and which elements of our Site you use the most, access time, length of visit and number of page views; 
  • Payment information: your billing and credit card information (if you purchase JBT’s products and services);
  • Commercial information:  products viewed on our Site; and
  • Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences, characteristics, behavior and attitude.
     

Categories of Use 

  • Transactional Purposes: We use your contact information and commercial information to:
    • Confirm your order or your agreement to purchase goods or services from JBT;
    • Confirm and track the services that you have hired us to perform;
    • Communicate with you about any transactions carried out between you and us, including your requested services;
    • Track warranty rights and obligations;
  • Analytical Purposes: We use your geolocation data internet activity and browsing history to analyze preferences and statistics.
  • Marketing Purposes: We use your contact information, commercial information, internet or other electronic activity, and inferences to:
    • Inform you of our new products, services and offers;
    • Provide you with other information from and about JBT including personalized marketing communications, newsletters and updates.
  • Maintenance and Improvement of Website: We use your contact information, commercial information, and internet activity and browsing history to:
    • Provide and maintain functionality on our Site;
    • Improve the Site’s usability; and
    • Help us diagnose technical and service problems and administer our Site.


Sources of Personal Information 

We collect information from the following sources: 

We collect information directly from you. We collect contact information directly from you from this Site, as well as through correspondence, faxes, e-mails, telephone inquiries, web forms and other means of communication. 

We collect information from you passively. We collect Internet or other electronic activity passively using tools like browser cookies. This activity is further described in the Cookie Notice and Policy below. 

JBT encourages you to review the privacy statements of websites you choose to link to from JBT so that you can understand how those websites collect, use and share your information. JBT is not responsible for the privacy statement or other content on websites outside of the JBT website.

When We Share Information with Third Parties

Our Service Providers

We may contract with companies or persons to provide certain services including for backend management of our business. We call them our Service Providers. We also use Service Providers such as Google Analytics to gather data about our Site visitors. We provide our Service Providers with the information needed for them to perform these services. We may sometimes permit our Service Providers to have access to aggregate statistics about our customers, sales, traffic patterns, usage and related information. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.

Our Affiliates

We may share personal information with businesses controlling, controlled by, or under common control with JBT.

Law Enforcement and Courts 

JBT may disclose personal information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating any agreement with JBT, or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Site users, or anyone else that could be harmed by such activities. We may disclose information in response to a subpoena, search warrant, in connection with judicial proceedings, or pursuant to court orders, legal process or other law enforcement measures. JBT may disclose or access personal information when we believe in good faith that the law requires it, to establish our legal rights or to defend against legal claims, and for administrative and other purposes that we deem necessary to maintain, service and improve our products and services.


EU DISCLOSURE

This Site is hosted in the United States and its intended use is business to business. If you are visiting this Site from outside of the United States, please note that by providing your information it is being transferred to, stored or processed in the United States and other countries, where our data center and servers are located and operated. This section sets forth the general privacy policy for the United States. Individuals located in the European Economic Area should see the provisions under the European Privacy Policy. If you are outside of the United States and do not wish to allow the transfer of your personal information to the United States, you should not use this Site and opt-out of the collection of cookies. View our Cookies Policy.


COOKIE NOTICE AND POLICY

This Site uses first and third-party cookies according to our policy below, for technical, analytical and advertising purposes.

First party cookies refer to cookies that are set by our Site, we are the only ones with access to this information. On the other hand, third party cookies or requests allow other third parties to have access to the information collected.

Not all cookies are necessary to navigate this Site. Cookies used for analytical and advertising purposes, such as site Analytics and Advertising cookies (non-essential cookies) are not necessary to navigate our Site. You have the choice not to accept, you may delete them at any time, and continue browsing normally.

What are cookies and why we use them?

Cookies are files that are downloaded on your computer or mobile device when you visit certain websites. Cookies allow a website, for instance, to identify a user session, recall your preferences (e.g. language), gather information about your browsing habits or showing you advertising adapted to your preferences.

We use essential cookies for our legitimate interest in facilitating your access to and use of this Site, and we ask for your consent for using advertising, and analytics cookies (non-essential cookies) so we can measure how you interact with our Site content. However, you can withdraw your consent at any time. For additional information see Your Choices.

Personal data collected and the types of cookies we use 

Our website uses first and third-party cookies for technical, analytical, and advertising purposes. For a detailed list of our cookies, please click here

Cookies and information captured through this Site is stored for a certain retention period, however you can eliminate these cookies any time prior to the expiration date.

With whom we share this information?

Information collected through Google Analytics is shared with Google and its partners who may combine it with other information you’ve provided to them or they’ve collected from your use of their services. This information will be stored in Google’s servers in the United States of America according to their privacy practices.

Your Choices

You can control and delete these cookies through your browser settings as follows:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Opera
  • Microsoft Internet Explorer 
  • Safari for iOS (iPhone and iPad)
  • Chrome for Android
  • Windows Phone
Cookies Source Tools

Contact

If you have questions or concerns regarding our use of cookies you can contact us at: [email protected].


OPTING OUT OF MARKETING; UPDATING INFORMATION ABOUT YOU

We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us, please let us know via email at [email protected]. Please be sure to include your name and email address and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address or other contact information with us please contact us the same way. You may also click the designated link at the bottom of all email advertisements to be removed from future email updates.


LINKING SITES

This Site may contain links to other websites. JBT is not responsible for the privacy practices or the content of such websites, including any websites that may indicate a special relationship or partnership with us (such as co-branded pages or “powered by” or “in cooperation with” relationships). We do not share information we gather with other websites unless such sharing is disclosed and consented to by you. Other linked websites, however, may collect personal information from you that is not subject to our control. To ensure protection of your privacy, always review the privacy policy of the websites you may visit by linking from this Site. Please note that this Privacy Policy applies only to our Site, and not to other companies’ or organizations’ websites to which we link.

The Showpad privacy policy also applies when accessing JBT content via the Showpad sales enablement platform.

Public Forums

Any information you may disclose on our Site, in blogs, on message boards, in chat rooms, or on other public areas on the Site, or other third-party websites that the Site may link to, becomes public information. Please exercise caution when disclosing personal information in these public areas. We reserve the right to remove any posting or content in a posting at our sole discretion.


CALIFORNIA CUSTOMER PRIVACY RIGHTS

If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act ( “CCPA Rights”). This section describes those rights and how you can exercise them with JBT.

Sale of Personal Information

We do not currently sell (as defined in the CCPA) any personal information.

CCPA Rights Requests

Right to Know and Right to Deletion

You can request what personal information we have collected, used and disclosed in the preceding 12 months.

You can also request that we delete your personal information. We may not delete all of your personal information if one of the following exceptions applies:

  • Transactional: to complete a transaction for which the personal information was collected, provide a good or service requested by you, or perform a contract we have with you;
  • Security: to detect data security incidents;
  • Error Correction: to debug or repair any errors;
  • Legal: to protect against fraud or illegal activity or to comply with applicable law or a legal obligation, or exercise rights under the law, such as the right to free speech; or
  • Internal Use: to use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information (i.e. to improve our services).

Please note that if we delete your personal information, many of our services will not work the same. For example, your previous opt out requests will not be saved, you will not have an account, and any saved preferences and information will no longer be available.

To submit a request to know or a request to delete, please send us an email at [email protected]. In order to verify your identity, we will request you to provide contract identification number or employee ID, or similar data known only to you. If you wish to make multiple requests under this section, we recommend sending the deletion request last, as we will not be able to fulfill your other requests once we have deleted your information.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA Rights and we will not deny you goods or services, charge you a different price, or provide you with a lesser quality of goods or services if you exercise any of your CCPA Rights. 


SECURITY

We use security safeguards appropriate to the sensitivity of personal information to protect it from loss or theft, as well as unauthorized access, disclosure, copying, use or modification. These safeguards include physical measures, such as restricted access to offices and equipment, organizational measures, such as security clearances, and publishing this policy to appropriate personnel with instructions to act in accordance with its principles (for example, limiting access on a “need to know” basis), and technological measures, such as the use of passwords and/or encryption.

Further public disclosure here of our security measures could aid those who might attempt to circumvent those security measures. If you have additional questions regarding security, please feel free to contact us directly at [email protected]. To ensure that our employees comply with our privacy policies, we provide employees with the tools and knowledge to protect the personal information they may handle. Any employee who violates our privacy policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.


RESPONSE TO “DO NOT TRACK” SIGNALS

Some Internet browsers include the ability to transmit “Do Not Track” signals. Since uniform standards for “Do Not Track” signals have not yet been adopted, JBT does not process or respond to “Do Not Track” signals.


CHILD ONLINE PRIVACY PROTECTION ACT (COPPA) COMPLIANCE AND RELATED INFORMATION

The Child Online Privacy and Protection Act (COPPA) regulates online collection of information from persons under the age of 13. It is also our policy to refrain from knowingly collecting or maintaining personal information relating to any person under the age of 18. If you are under the age of 18, please do not supply any personal information through the site. If you are under the age of 18 and have already provided personal information through the site, please have your parent or guardian contact us immediately by emailing us at [email protected] so that we can remove such information from our files.


CONTACT

Please direct all inquiries regarding personal information or this Privacy Policy to:

JBT Europe B.V.
ATTN: Data Privacy Counsel
Deccaweg 32, 1042AD Amsterdam
Netherlands
E-mail: [email protected]


CHANGES TO THE PRIVACY POLICY

This Privacy Policy may be revised from time to time as we add new features, products and services, as laws change, and as industry privacy and security best practices evolve. We display an effective date on this Privacy Policy at the top of this Privacy Policy so that it will be easier for you to know when there has been a change. If we make any material change to this Privacy Policy regarding use or disclosure of personal information, we will provide advance notice on this Site. Changes will apply to information collected after the change is effective. Please check this Privacy Policy periodically for changes. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice. Your use of the Site constitutes acceptance of the provisions of this Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised Privacy Policy, please exit the Site immediately. If you have any questions about this Privacy Policy, the practices of the Site, or your dealings with the Site, you can email us at [email protected].


European Privacy Policy 

Both the General Privacy Policy and this European Privacy Policy applies to individuals located in the European Economic Area except that, for such persons (and only for such persons), where the provisions of the General Privacy Policy and this European Privacy Policy cannot be construed consistently, then this European Privacy Policy will govern.

THIS EUROPEAN PRIVACY POLICY APPLIES TO ALL PERSONAL INFORMATION ABOUT YOU THAT WE COLLECT, HOLD, USE AND DISCLOSE, REGARDLESS OF THE WAY IN WHICH WE COLLECT IT (I.E. WHETHER THROUGH A SITE OR OTHERWISE).

This European Privacy Policy does not apply to employees.  JBT employees based in a member state of the European Union or within the European Economic Area should review the JBT European Employee Privacy Policy.

Personal Information 

Personal information is generally any information about an identifiable individual. It may include your name, age, mailing address, residential phone number, or e-mail address, personal history (including financial and credit information, donations, personal health information, billing history, personal family and relationship matters, and penal or criminal information), personal information related to corporate involvements, work experience (past and present), discipline, income and benefits, medical records, tax records, and security clearances. 

Collection of Personal Information

We collect personal information from this Site, as well as through correspondence, faxes, e-mails, telephone inquiries, web forms, and other means of communication. We collect such information when we market and provide products and services to you or for other lawful purposes. 

We (and our affiliates and authorized service providers) may collect, store and use information, such as:

  1. about your visits to and use of this Site;
  2. when you order or agree to purchase or avail yourself of goods or services;
  3. to track warranty rights and obligations;
  4. to provide product information (whether with regard to service or otherwise); 
  5. about any transactions carried out between you and us;
  6. you provide to us if you correspond with us;
  7. if you create an account with us, we may ask you for your name, age, geographical location and other demographic information, e-mail address, street address or other personal information (you may, however, visit the Site without providing that information); or 
  8. if you purchase JBT products and services, we collect billing and credit card information.

We also may collect information about your computer and your visits to this Site such as your IP address, geographical location, browser type, domain names, referring website addresses, access times, length of visit and number of page views. We may use this information in the administration of this Site, to improve the Site’s usability, to provide better service, to send you newsletters, updates, marketing communications, and other information that may be of interest to you. We also use outside services such Google Analytics to gather data about our Site visitors. We may sometimes permit our authorized service providers to have access to aggregate statistics about our customers, sales, traffic patterns, usage and related information.

We often collect personal information from you or from third parties and as agents on behalf of third parties, where we have obtained the requisite consent to do so or as otherwise permitted by law. Third parties include, for examples, organizations we work with to provide services to you or on your behalf, and organizations that perform outsourcing and other services for us (such as systems development and maintenance organizations).

How We Use Personal Data

As a general matter, we collect personal information primarily to provide services to our customers, for administrative or management requirements, and to enhance our relationship with customers.

JBT collects and uses your personal information to operate its Site and deliver the services you have requested.

JBT may also use your personal information to inform you of other products or services available from JBT and its affiliates. JBT may also contact you via surveys to conduct research about your opinion of current products or services or of potential new products or services that may be offered.

JBT does not sell, rent or lease its customer lists to third parties.

In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party. JBT may share data with trusted partners to help perform statistical analysis, send you an e-mail or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide products or services to you, and they are required to maintain the confidentiality of your information.

JBT may keep track of the websites and pages our users visit within JBT, in order to determine what information is the most popular. This data may be used to deliver customized content and advertising to customers whose behavior indicates that they are interested in a particular subject area.

JBT will disclose your personal information, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on JBT or the Site; (b) protect and defend the rights or property of JBT; and, (c) act under exigent circumstances to protect the personal safety of users of JBT, or the public.

We may share your personal information with other business entities in connection with the sale, assignment, merger or other transfer of all or a portion of John Bean Technologies Corporation’s, or one of its subsidiary’s or affiliate’s, business or assets to such business entity (including due to a sale in connection with a bankruptcy). We will require any such purchaser, assignee or other successor business entity to honor the terms of this privacy statement.

We rely on the following legal grounds to process your personal information, namely:

Performance of a contract – We may need to collect and use your personal information to enter into a contract or to perform a contract that you or your company has with us.

Consent – Where required by applicable laws, we will rely on your consent for collecting your personal information.

Legitimate interests – We may use your personal information for our legitimate interests to improve our products and services. Consistent with our legitimate interests we may use technical information as described in this Policy and use personal information for our marketing purposes.

We will only process personal information for the specific purposes communicated to you or for any other purposes specifically permitted by law.

Obtaining Consent

Except when otherwise permitted by law, we obtain the requisite consent prior to collecting and, in any case, prior to using or disclosing your personal information for any purpose not previously communicated to you. You may provide your consent to us orally, in writing, by electronic communication, or any other means reasonably capable of conveying your consent. We will obtain your express consent if we collect, use or disclose sensitive data. We may also share information with third parties partners for whom you have given us consent.  Your consent may also be intrinsic to the circumstances such as in the case where you have already provided personal information to us and you maintain your relationship with us or where you provide our representatives with your phone number so that we can contact you. Except when otherwise permitted by law, we will only use the information for the purpose for which it was given. From time to time, we may collect, utilize, or disclose your personal information based on your consent and as otherwise permitted by law.

When your consent is required, you can withdraw consent at any time (unless withdrawing the consent would frustrate the performance of legal obligations) upon providing us with a 30-day notice by sending an e-mail to [email protected]. However, the withdrawal of your consent may adversely affect our ability to provide products and services to you or to maintain our relationship with you.

Third Parties

We remain responsible for all personal information communicated to third parties for processing. As such, we ensure that third parties that are engaged to provide products or services on our behalf and are provided with personal information are required to observe the intent of this Privacy Policy by having comparable levels of security protection or, when required, by assuring us that they will not use or disclose the personal information for any purpose other than the purpose for which the personal information was shared.  

Limitations

We only collect the personal information necessary to fulfill the purposes identified to you prior to or at the time of collection, or any other reasonable and legitimate purposes or as required by law.

We do not use or disclose your personal information, except for the purposes for which it was collected, or new purposes to which you have consented, or as required or otherwise permitted by applicable law.

We do not, as a condition of providing services to you or on your behalf, or as an administrative or management requirement, require consent to the collection, use or disclosure of personal information beyond that reasonably required for such purposes, or to comply with our obligations under applicable law.

Retention of Personal Information

We may keep a record of your personal information, including correspondence or comments. We will utilize, disclose, or retain your personal information for as long as necessary to fulfill the purposes for which it was collected and for legal or business requirements. We will establish minimum and maximum retention periods and procedures for maintaining and destroying your personal information. When personal information is retained to make a decision about you, we will retain such information for the period required in order to comply with our internal compliance and data retention policies.

Rights over Personal Information

If you are located in the European Economic Area you have the rights of access, rectification, erasure, restriction, objection or portability with regards to your personal information and the right to lodge a complaint with your Data Protection Authority.

Access to Your Personal Information

Subject to the exceptions provided by applicable law, we will make available to you personal information about you that we have collected, utilized or disclosed, upon your written request. We will make such information available to you in a form that is generally understandable, including explaining any abbreviations or codes and using an alternative format, if required. Simply send your request for access us using the information in the section “Contact Us” at the end of this European Privacy Policy.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving communications from JBT by contacting us at [email protected]

Accuracy

We will use reasonable efforts to ensure that your personal information is kept accurate and complete. We will not routinely update your personal information, unless such a process is necessary or you request us to do so. In order to help us maintain and ensure that your personal information is accurate and up to date, you must inform us of changes to the personal information you provided to us.

You can at any time, challenge the accuracy or completeness of the personal information we have about you, subject to the exceptions provided by applicable law. If you successfully demonstrate that the personal information we have on you is inaccurate or incomplete, we will amend the personal information as required. Where appropriate, we will transmit the amended information to third parties to whom we have communicated your personal information.

Response Times

We will make every reasonable effort to respond to each of your written requests not later than 30 days after receipt of such requests. When applicable, we will advise you in writing if we cannot meet your requests within this time limit. When applicable, you have the right to make a complaint to the appropriate Data Protection Authority with respect to this time limit. 

Costs

We expect to provide access without charge as a general matter. However, we reserve the right to collect a reasonable charge when you request the transcription, reproduction, or transmission of such information. We will notify you, following your request for transcription, reproduction, or transmission, of the appropriate amount that will be charged. You will then have the opportunity to withdraw your request prior to incurring the charge. 

Identifying You in Connection with Requests

We may require you to provide us with sufficient information to identify yourself before we provide information about the existence, use, or disclosure of your personal information in our possession. Any such information shall be used only for this purpose.

Safeguards

We use security safeguards appropriate to the sensitivity of personal information to protect it from loss or theft, as well as unauthorized access, disclosure, copying, use or modification. These safeguards include physical measures, such as restricted access to offices and equipment, organizational measures, such as security clearances, and publishing this policy to appropriate personnel with instructions to act in accordance with its principles (for example, limiting access on a “need to know” basis), and technological measures, such as the use of passwords and/or encryption. 

Contact

We welcome your requests under this European Privacy Policy or questions as to how we process your Personal Data. Please complete our request form and e-mail it to [email protected] so that we can address your request in a timely fashion. 

In addition, you may contact our global data privacy office using the following contact information:

JBT Europe B.V.
ATTN: Data Privacy Counsel
Deccaweg 32, 1042AD Amsterdam
Netherlands
E-mail: [email protected]

CHANGES TO THE PRIVACY POLICY

This Privacy Policy may be revised from time to time as we add new features, products or services, as laws change, and as industry privacy and security best practices evolve. We display an effective date on this Privacy Policy at the top of this Privacy Policy so that it will be easier for you to know when there has been a change. If we make any material change to this Privacy Policy regarding use or disclosure of personal information, we will provide advance notice on this Site. Changes will apply to personal information collected after the change is effective. Please check this Privacy Policy periodically for changes. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice. Your use of the Site constitutes acceptance of the provisions of this Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised Privacy Policy, please exit the Site immediately. If you have any questions about this Privacy Policy, the practices of the Site, or your dealings with the Site, you can email us at [email protected].