Customer Care

We understand the importance of ongoing customer support. Our products are assets with a useful life spanning decades. We stand by our products, and by you, with unparalleled technical support, service, maintenance options, parts supply, inventory and parts management, inspections, upgrade options and other products and services. At JBT we are right there with you.

Aerotech Parts


The JBT part sales team members are among the most experienced in the industry, and that experience means that you get the correct part you need the first time.

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PRoCARE services are a single, customized solution to fine-tune your GSE support program.

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Jetway Refurb Cab Change


Before you decide to replace or retire your older equipment, consider giving it a new lease on life and refurbish it for extended serviceability.

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Wheel bogie guard 767


JBT offers a number of safety-related enhancements and optional upgrades for its Ground Support Equipment (GSE) and Gate Equipment.

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Service Tech

Services and Support

Our world-class after-sale support is performed by our experienced team of customer care professionals provides the service required to keep your JBT equipment in service.

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Training Shanghai Pudong Tempest 767


Our instructors use real-world scenarios on actual equipment where students can apply hands-on diagnostic activities.

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Upgrades Solid Tires

Upgrades & Kits

JBT offers a wide array of equipment upgrade, maintenance, and service kits to expand functionality and extend the service life of your JBT equipment.

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We’re here to help every step of the way.